FAQ's

All prices are in USD.

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out. Average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you have any issues, please email us at dorinwigss@gmail.com

We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include all names and order numbers on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

You are able to cancel your order with no penalty for the first 72 hours! After that, we charge 25% of the order

If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong, kindly notify us via email at dorinwigss@gmail.com

If the given address is wrong, we can change the address to the correct one within 72 hours. 

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

Absolutely! Please send us an email to dorinwigss@gmail.com, and we will be happy to assist you in any way we can.
We do receive a large number of emails. If you wish to get a prompt response, please attach your order number and address the problem clearly. Thanks.

At Dorin Wigs, we offer a diverse range of premium wigs, including full Lace wigs, Skin top wigs, band fall Wigs, and Toppers. Our collection encompasses various styles, lengths, and colors to cater to every individual's preferences and needs.

Yes, at Dorin Wigs, we understand the importance of finding the perfect wig or hairpiece. That's why we offer personalized consultations to assist you in selecting the ideal option tailored to your style, comfort, and specific requirements.

Our wigs, toppers, and hair extensions at Dorin Wigs are meticulously crafted using only the finest quality human hair. With over two decades of experience, we pride ourselves on delivering superior products crafted from high-end human hair for a natural, seamless look and feel.

Absolutely! At Dorin Wigs, we offer customization options to ensure your wig or hairpiece perfectly matches your desired color, style, and preferences. Our expert team will work closely with you to create a personalized look that complements your individuality.

Yes, we provide comprehensive maintenance services for your wigs and hair extensions at Dorin Wigs. From cleaning and styling to repairs and adjustments, our skilled professionals ensure that your investment maintains its quality and longevity.

Our fitting process at Dorin Wigs is tailored to provide you with the utmost comfort and confidence. Through personalized consultations, precise measurements, and expert adjustments, we ensure a seamless and comfortable fit for your wig or hairpiece.

Yes, at Dorin Wigs, we specialize in providing solutions for individuals experiencing hair loss. Our compassionate team offers a wide range of custom-fit wigs, toppers, and hair extensions designed to restore confidence and enhance natural beauty.

Dorin Wigs exclusively offers our own line of premium wigs, toppers, and hair extensions. With over two decades of manufacturing expertise, we take pride in delivering exceptional quality products crafted from high-end human hair

For your convenience, Dorin Wigs offers the option to purchase our premium wigs, toppers, and hair extensions online through our secure website. Additionally, you're welcome to visit our showroom for a personalized consultation and fitting experience.